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FAQ Questions

Common Questions From our Families

We teach students as young as 3 months old. If enrolling at that age, please see Tadpole or use the class wizard found on the desired school location to determine the correct program level.
Initially we teach our students to be water-safe. This includes learning to fall in the water, roll over, surface on their backs, and float independently for 20 seconds. These skills are required in the Turtle 1 group. Your child is able to move up from Minnow to Turtle 1 once they demonstrate these skills.
Children learn through repetition. Repeating motions within our structured class setting will teach muscle memory. Group classes are also key in teaching young children, who typically repeat what they see other children do – swimming, floating and having fun!
Yes! Following the Minnow class, classes are divided into levels breaking down the skills of swimming strokes. Children first learn to swim the length of the pool on their front and back, then strokes will be introduced, then speed and stamina. Once Shark 2 is completed, children have the skills required to join our swim team.
Children learn at different rates and that’s why our perpetual enrollment system works so great – our students move up at their own pace. Over many years we have seen such a variation in how long a child takes to master certain skills that it is impossible to give you an exact timeline. We do, however, find that on average a child will move up 2 and ½ levels per year. Consistent attendance is essential to retaining the information learned within each lesson. Additionally, we do find that children who come twice a week for lessons progress quicker than those attending just one lesson per week.
If a student misses a lesson for any reason, one make-up per month will be allowed. Scheduling this makeup lesson is free of charge if you notify us of the absence in advance of the class and $5 if it was an unannounced absence or “no call -no show.” Absences should be reported by phone at (613) 482-0208 or by email to [email protected]
Yes. Our policies require that all students under age three wear both diapers. This ensures the health and safety of all students and instructors should there be an accident.
Yes, cap use is a requirement, just as the colored belt is required for Karate lessons. Caps signal the skill level, keep our pools cleaner and help keep hair out of the face whilst swimming.
The back float is the ultimate survival skill. A child floating on their back is able to breathe and call for help. As students advance, this skill is also necessary if they get tired while swimming. Some bodies of water do not have an edge to swim to, or the edge is not easily accessible. Back floating is the best way to ensure safety.
The only classes we need a parent to be in the water with their child is our Tadpole and Swimboree classes. The ability to swim isn’t a prerequisite – all of our classes are held in shallow water where you won’t be out of your depth. Our Seahorse class expects parental supervision from the poolside.
Yes. There are poolside seats that parents of students can use during swim lessons.
Our classes are all 30 minutes and very efficient and effective. Even while your child is on the side of the pool, they are watching other students. Usually, there are multiple classes in the water and they are able to watch more advanced classes. Seeing others do what they are learning is an excellent teaching tool. Our instructors interact with all students in a methodical manner and there is no wasted time during class.
It’s just fine! All British Swim School instructors teach the same method and it is important for your child to be able to swim with more than one person. Our instructors work closely with one another and will communicate anything beneficial to your child’s progress.
Yes, practicing at home will help tremendously! If you have a pool at home, you should practice as much as possible. If you do not have a pool, many skills can be practiced in the bathtub.
First and foremost, learning to swim is an essential skill for water safety and sometimes even survival, so don’t take a break! Many children experience anxiety and may cry before lessons; please be assured that anxious behavior is perfectly normal, so don’t worry. Our teachers at British swim School are trained professionals who know how to work through student’s fears when it comes to water and swimming. The best way to help ease your child’s anxiety is by briefly reassuring them and then hand them off to let our teachers do their magic.
Our classes are perpetual so there are no sessions. You can start any time. Students progress at their own pace and move up to the next level when they are ready.
We will charge your credit card on the 20th of each month (or the last business day before if the 20th falls on a weekend or holiday). We charge by the lesson, so your charge may vary from month to month, based on how many times your child’s classes will meet. We will not charge you for scheduled closures or major holiday closures.
We’ll be sorry to see you go and hope that you are leaving only because your little one is a fantastic swimmer. If you wish to withdraw from your lessons, please provide us with 30 days written notice. You can email us at [email protected] For our records, please include why you are cancelling. We will send you an email acknowledging your request and confirming the date of your child’s last scheduled class.
Please check on the pages of the pools for information on parking.
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