We are so excited to begin welcoming our swimmers back to the pool as we begin our re-opening process in select locations. Here, families can find detailed information and answers to frequently asked questions regarding the health and safety measures being implemented to keep our facilities safe and clean.
Sorry, we cannot give any refunds, however, we can extend your expiration date for March tuition fees by December 2020. No refunds will be given for registration fees. Also, credits are non-transferable.
We will try our best to bring kids on the same level. We will give them homework exercises to build their stamina back on the track, and you can also help them by doing homework together.
As we all are adjusting to a new system and social distancing, we have to rework our schedule and times. We cannot guarantee you will get the same day and time as before.
Chlorine sure helps to kill bacteria so we are not much worried about water, however for the surrounding areas around the pool we are taking extra precautions to sanitize and keep social distance as much as possible. Proper chemical levels will continue to be maintained in the pools and water tests will be performed twice as often. The CDC reports that there is no evidence that COVID-19 can be transferred through properly maintained swimming pool water.
It’s not mandatory from our side that swim instructors have to wear a mask because they need to properly demonstrate skills to the students. However, our deck attendant will wear a mask.
All staff and guests will be screened upon arrival at the deck including a temperature check using an infrared (no-touch, temp must be below 100.4) thermometer. If you have had any signs of illness including but not limited to a cough, fever, shortness of breath, if you have been in contact with someone suspected or confirmed as having COVID-19, or if you are confirmed or suspected as having COVID-19, we kindly ask that you do not attend the pool.
Your make-ups will be saved under your account, and if you decide to return later you can still use them. You’ll need to enroll as a paying customer to make use of your make-up.
Please refer to the safety measures list.
We are aiming to reopen the second week of June.
Our class size ratio will remain the same as we will also adhere to the social distancing guidelines in the water.
As of now, we do not have that information. Once we have more details, we will be more than happy to share that with you.
Yes, if you are accompanying your student in the pool you are required to wear a mask.
While the students are not required to wear a mask, we recommend students to wear a mask while on the deck waiting for their swim lesson to begin. They can take the mask off during the swim lesson.
No, tents will not be available for use to minimize the risk of exposure so we encourage everyone to bring a bathrobe / extra towel.