{"id":8588,"date":"2025-10-10T18:24:23","date_gmt":"2025-10-10T18:24:23","guid":{"rendered":"https:\/\/britishswimschool.com\/hudson-waterfront\/politica-de-cancelacion\/"},"modified":"2025-11-19T12:21:14","modified_gmt":"2025-11-19T12:21:14","slug":"politica-de-cancelacion","status":"publish","type":"page","link":"https:\/\/britishswimschool.com\/hudson-waterfront\/es\/politica-de-cancelacion\/","title":{"rendered":"Pol\u00edtica de cancelaci\u00f3n"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"8588\" class=\"elementor elementor-8588 elementor-8576\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-3ba7318 e-flex e-con-boxed e-con e-parent\" data-id=\"3ba7318\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6b137f3 elementor-widget elementor-widget-heading\" data-id=\"6b137f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Our Cancellation Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb59d0d elementor-hidden-mobile_extra elementor-hidden-mobile elementor-widget elementor-widget-text-editor\" data-id=\"bb59d0d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We understand you may not recall all the details of our terms and conditions. To make the cancellation process easy and stress-free, here is a clear breakdown of our straightforward policy.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-32c36ba e-flex e-con-boxed e-con e-parent\" data-id=\"32c36ba\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8e198c7 elementor-widget elementor-widget-heading\" data-id=\"8e198c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ready to Cancel?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-910e0ca elementor-widget elementor-widget-text-editor\" data-id=\"910e0ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>To cancel your membership, you must submit an electronic cancellation notice through the <strong>&#8220;Cancel account&#8221;<\/strong> tile on the British Swim School mobile app. This is the only accepted method. Cancellations are not accepted in person, via phone call, voicemail, email, or text.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-de0e8df elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"de0e8df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-87157f9 elementor-widget elementor-widget-text-editor\" data-id=\"87157f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Our Philosophy on Child Safety<\/strong><\/p><p>We understand that you may need to cancel your classes, but we urge you to prioritize your child\u2019s safety. Ending a child&#8217;s swim training before they are water-safe is a serious decision. Our goal is to ensure every student is safe in the water, and we hope you consider this before making a final decision.<\/p><p><strong>Upon submitting your cancellation notice, you will receive an email confirmation within two business days.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7f8f30a e-flex e-con-boxed e-con e-parent\" data-id=\"7f8f30a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-e02f9ef e-con-full e-flex e-con e-child\" data-id=\"e02f9ef\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4bf1948 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"4bf1948\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">A Few Important Reminders About Our Cancellation Policy<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-81c0a5d elementor-widget elementor-widget-text-editor\" data-id=\"81c0a5d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>To cancel your enrollment, you must submit an electronic notice through our mobile app&#8217;s online form on or before the <strong>21st of the current month.<\/strong> Verbal, email, or text cancellations are not accepted.<\/p><ul><li><strong>If you cancel by the 21st:<\/strong> You will be dropped from the program after your last class for the current billed month. You will not be billed for the following month.<\/li><li><strong>If you cancel after the 21st:<\/strong> Your account has already been billed for the upcoming month. Your enrollment will continue, and you will be dropped after your last class of that upcoming month.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5cf7159 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"5cf7159\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-33d3c8d elementor-widget elementor-widget-text-editor\" data-id=\"33d3c8d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Makeup Classes<\/strong><\/p><p>All remaining makeup classes must be scheduled and used before your drop date. They have no cash value and will expire on your last day of enrollment.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-baf6420 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"baf6420\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-418a10c elementor-widget elementor-widget-text-editor\" data-id=\"418a10c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Student Safety<\/strong><\/p><p>Our primary goal is to ensure every student is water-safe. If you are considering leaving our program before your child has achieved water safety, we strongly encourage you to continue their lessons with another swim school. Our commitment is to the safety of every child.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-70e2a87 e-con-full elementor-hidden-mobile e-flex e-con e-child\" data-id=\"70e2a87\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-949ded5 elementor-widget elementor-widget-spacer\" data-id=\"949ded5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-92d1692 e-flex e-con-boxed e-con e-parent\" data-id=\"92d1692\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f5b57fe elementor-widget elementor-widget-heading\" data-id=\"f5b57fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Taking a Break or Going on Vacation?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-056f32a elementor-widget elementor-widget-text-editor\" data-id=\"056f32a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>When planning a break or a vacation, it&#8217;s important to remember that consistency is key for a child&#8217;s swim training. To prevent a lapse in skill, we offer several options to help you maintain your child&#8217;s momentum.<\/p><p><strong>Temporary Absences<\/strong><\/p><p>For short-term absences like vacations or brief medical leaves, you can provide advanced notice through our app. This will automatically generate makeup classes, allowing you to reschedule the missed lessons. You can then take these makeup classes before or after your trip, ensuring your child doesn&#8217;t lose their skills.<\/p><p><strong>Medical Leave<\/strong><\/p><p>For a medical leave lasting more than a month, we recommend canceling your account via the mobile app to avoid future billing. Please also provide us with a doctor&#8217;s note for our records. When you are ready to return, a re-enrollment fee waiver will be provided as long as we have your doctor&#8217;s note on file from before your cancellation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-ca9efc2 e-flex e-con-boxed e-con e-parent\" data-id=\"ca9efc2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0a7ff4f elementor-widget elementor-widget-heading\" data-id=\"0a7ff4f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Have Questions? Click below to call us today and speak with our team.<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ae4883a elementor-mobile-align-justify elementor-tablet-align-justify elementor-align-center elementor-widget elementor-widget-button\" data-id=\"ae4883a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"tel:+12016763630\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-phone\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M493.4 24.6l-104-24c-11.3-2.6-22.9 3.3-27.5 13.9l-48 112c-4.2 9.8-1.4 21.3 6.9 28l60.6 49.6c-36 76.7-98.9 140.5-177.2 177.2l-49.6-60.6c-6.8-8.3-18.2-11.1-28-6.9l-112 48C3.9 366.5-2 378.1.6 389.4l24 104C27.1 504.2 36.7 512 48 512c256.1 0 464-207.5 464-464 0-11.2-7.7-20.9-18.6-23.4z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Call Us Today<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":11,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-8588","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/britishswimschool.com\/hudson-waterfront\/es\/wp-json\/wp\/v2\/pages\/8588","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/britishswimschool.com\/hudson-waterfront\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/britishswimschool.com\/hudson-waterfront\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/britishswimschool.com\/hudson-waterfront\/es\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/britishswimschool.com\/hudson-waterfront\/es\/wp-json\/wp\/v2\/comments?post=8588"}],"version-history":[{"count":1,"href":"https:\/\/britishswimschool.com\/hudson-waterfront\/es\/wp-json\/wp\/v2\/pages\/8588\/revisions"}],"predecessor-version":[{"id":8589,"href":"https:\/\/britishswimschool.com\/hudson-waterfront\/es\/wp-json\/wp\/v2\/pages\/8588\/revisions\/8589"}],"wp:attachment":[{"href":"https:\/\/britishswimschool.com\/hudson-waterfront\/es\/wp-json\/wp\/v2\/media?parent=8588"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}